Is A-Team Systems insured?
Yes, our E&O (errors and omissions) policy covers all work employees and subcontractors perform. Our certificate of liability Insurance is available on request.
What are your hourly rates? Do you offer maintenance and monitoring plans?
We do offer both hourly services and all inclusive maintenance and monitoring plans which offer significant cost savings for regular maintenance tasks. Full details are available on our pricing page.
Are your engineers HIPAA certified? Will you sign a BAA?
Yes and yes: Our engineers are HIPAA privacy and HIPAA security trained and certified at least every 2 years and we'll sign a standard BAA.
I’m interested in your services, what is the first step?
In most cases we recommend an assessment of your server(s) where we run through a comprehensive list of checks and get a general feel for your setup. This takes about 30 minutes per server. We compile our findings into an easy to understand report for your review and spend an additional hour going over this report with you. During this meeting we’ll discuss any issues we discovered and come up with a plan to keep things secure and running smoothly. Contact us now to get started!