Infrastructure Management Add-On
Backup and recovery for production systems
Backup and Recovery is an add-on to Infrastructure Management for systems under active management.
It extends the core service with managed backup execution, off-site immutable storage, verification, retention management, and restore handling.
The same engineers managing the systems also handle backup and recovery, keeping backup behavior aligned with infrastructure changes and restores tied to full system context.
Talk to an engineerWhat this add-on covers
Backup and Recovery extends Infrastructure Management with backup execution, off-site storage, retention management, monitoring, verification, and restore handling for managed systems.
Backup coverage is monitored as part of the broader service. Failed or incomplete backups are investigated and corrected.
Restores are handled with full system context, keeping backup and recovery aligned with infrastructure changes over time.
What is included with this add-on
This add-on covers the core backup and recovery responsibilities for systems under management.
For managed systems, this includes:
- Consistent backup execution configured for the systems being managed
- Off-site, encrypted, immutable backup storage
- Retention policies aligned to operational and business requirements
- Regular verification that backups and restores work as expected
- Restore procedures that are understood and can be executed when needed
Backup and recovery stays part of the broader infrastructure service rather than becoming a separate handoff.
What we are responsible for
We handle backup and recovery directly for systems under management.
Backup configuration and lifecycle management
We define and maintain backup strategies appropriate to each system, including scope, frequency, and retention. Backup settings are updated as the environment changes.
Off-site storage and data isolation
Backups are stored off-site in encrypted, immutable storage designed to protect recovery data from modification or deletion.
Backup monitoring and integrity verification
Backup execution is monitored continuously. Failures, gaps, or anomalies are investigated and corrected so backup coverage remains reliable.
Recovery execution and validation
We perform restores when needed and regularly verify that recovery procedures work.
Retention and policy management
Retention windows are managed based on system and business requirements, ensuring the right data is available when needed without unnecessary storage growth.
Coordination during incidents
During incidents involving data loss or corruption, recovery is handled as part of the broader response and coordinated with system restoration.
How this works within Infrastructure Management
Backup and Recovery is delivered within the same Infrastructure Management relationship, using the same engineers, monitoring context, and incident handling process responsible for the systems.
Backup coverage is monitored as part of ongoing infrastructure oversight, and restores are handled within the same workflow when needed.
In practice, this means:
- Managed by the same team responsible for the systems
- Monitored as part of ongoing infrastructure oversight
- Designed for Linux and FreeBSD environments under management
- Restores handled with full system context
Pricing for backup storage and retention tiers is outlined on the Pricing page.
Frequently asked questions
No. Backup and recovery is provided as part of Infrastructure Management. It is handled as part of the same service relationship and system scope.
Backups are stored off-site in encrypted, immutable storage designed to protect recovery data from modification or deletion.
Recovery is executed by the same engineers managing the infrastructure and coordinated as part of the incident response process.
Yes. Backup integrity is monitored continuously, and backups and restores are regularly verified to ensure recovery works when needed.
This service is designed for Linux and FreeBSD environments under active management.
Retention policies are defined with you based on recovery needs, system requirements, and practical storage considerations.
Backup isolation and immutability are designed to protect recovery data from modification or deletion, including during compromise scenarios.
Add managed backup and recovery to Infrastructure Management
Extend Infrastructure Management with backup execution, storage, verification, retention, monitoring, and restore handling.
If you need backup and recovery handled as part of ongoing infrastructure management, talk to an engineer.
Talk to an engineer